Question 1

What information do you need to quote a hydraulic pivot pin?

Accepted Answer

Please provide a drawing or sketch with diameter, length, end configuration (e.g., shouldered, threaded, grooved), tolerance/fit, material, heat treatment, surface finish, and quantity. If you don’t have a drawing, we can review measurements and application details to help define the spec.

Question 2

Which materials are available?

Accepted Answer

Common choices include 1045, 4130, 4140 and 4340 carbon/alloy steels as well as 304 and 17-4 PH stainless. We can recommend the best grade based on load, wear, and corrosion requirements.

Question 3

Do you offer heat treatment and surface finishes?

Accepted Answer

Yes. Options include case hardening, through hardening, and induction hardening. Finishes include machined bare, black oxide, electroless nickel, phosphate, and hard chrome, among others.

Question 4

What tolerances and surface finishes can you hold?

Accepted Answer

Typical capabilities include roundness to 0.0005 in TIR and surface finish to 32 µin Ra, depending on material, size, and process. We’ll confirm achievable tolerances during quoting.

Question 5

What is the usual lead time?

Accepted Answer

Lead time varies by complexity and quantity. Prototype and short-run orders are often completed quickly, while larger batches may require additional time for heat treat and finishing. Rush options are available when the schedule allows.

Question 6

Is there a minimum order quantity (MOQ)?

Accepted Answer

We support one-off prototypes through production runs. There is no strict MOQ; pricing scales with quantity and setup requirements.

Question 7

Can you match or replace an existing OEM pivot pin?

Accepted Answer

Yes. Provide the OEM part number or a sample with key measurements and material/finish details. We can reverse-engineer and produce a functional equivalent.

Question 8

Do you provide inspection or certification documents?

Accepted Answer

Yes. We can include inspection reports and a Certificate of Conformance on request. Additional documentation can be arranged for material and heat-treat certifications.

Question 9

Do you work under NDA or keep drawings confidential?

Accepted Answer

Absolutely. We routinely work under NDA and treat all customer drawings and specifications as confidential.

Question 10

How do I request a quote?

Accepted Answer

Email your drawing and requirements to quote@williamson-machine.com or call (904) 816-2470. We’ll review the details and provide a fast, accurate quote.

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